Plasmon MOD 910 Manuel d'utilisateur télécharger pdf (Page 19)

Prechecks before Service Call

1. Disk cannot be inserted.

? Is power on?

? Is the disk orientated correctly?

? Is the disk the correct type?

2. Access Failure

? Is the cartridge inserted?

? Is the SCSI ID set correctly?

? Are the SCSI bus terminated correctly?

? Is the cartridge set to write protect?

? Are other devices on the SCSI bus operating normally?

? Is the software device driver installed correctly?

Placing a service call

Contact your supplier or service company. They will probably require

the following information;

Where purchased

Date of Purchase

Serial Number

Description of failure

System information which may include;

? Computer type and SCSI adapter type

? Software conﬁguration (in DOS this will be the CONFIG.SYS

and AUTOEXEC.BAT ﬁle)

? Type of device driver being used

Software and Driver Updates

Do you have the latest revisions?

Contact your supplier for ﬁrmware or driver updates.

97705183 A

User Manual

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Plasmon MOD 910 Manuel d'utilisateur Page 19